To prevent this situation, you should be careful with internet speed and size of the attachments. The most common reasons for emails getting stuck in the Outbox folder are poor or no internet connectivity and very large emails, possibly with big attachments. You have two options to deal with the emails stuck in the Outbox folder – either delete the emails from the Outbox folder or try to send the emails to the intended recipient once again. It is fine if the emails remain in Outbox folder for some minutes, but if it is taking more time, then your Office 365 messages are stuck in Outbox. So, where does the email go? The answer is ‘to the Outbox folder.’ It is a folder which stores the sent emails temporary till the traffic of emails is reduced, before moving finally to the Sent Items folder. Though Outlook is a professional email client with advanced features, it sometimes happens that a user has sent a mail, but the other user has not received it and of course, you will not see the item in the Sent Items folder as well. Most of the Office 365 users manage their emails using MS Outlook application. Sometimes, when there is a problem in the email server, then the sent emails are not in the Sent Items folder, but they are stuck in the Outbox folder. The new emails are in the inbox, and the sent emails are in the Sent Items folder. To get similar functionality like this for POP3, IMAP and Outlook Connector accounts see this guide instead.The Microsoft 365 account is managed in the Outlook application to send/receive emails. Note: The Out of Office Assistant is only available when you are connecting to Exchange. Help-> About Microsoft Office Outlook -> button Disabled Items… You can get to this dialog in the following way In that case you’ll find it in the Disabled Items list.
If Outlook has crashed upon shutdown, it could be that the add-in got disabled automatically by Outlook. You can find it in File-> section Info-> Automatic Replies Disabled Items list Note: In Outlook 2010 and later, the Out of Office Assistant is no longer controlled via an add-in.
Tools-> Trust Center…-> section Add-ins-> set dropdown list at bottom to: Exchange Client Extensions-> button Go…īoth the Exchange Extensions add-ins need to be enabled Tools-> Options…-> tab Other-> button Advanced Options…-> button Add-In Manager… If the add-in got disabled, then you can enable it in again in the following way There are 2 locations where this add-in might got disabled. The most common reason for this to happen is when the “Exchange Extensions commands” add-in gets disabled in Outlook. I tried customizing and resetting the Tools menu manually but the Out of Office Assistant still does not show. I'm using an Exchange account but the Out of Office command in not showing in the Tools menu.
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